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Student-Service-Center (SSC)

Central contact: Infothek in the Löwengebäude

The Infothek on the ground floor, Löwengebäude, at Universitätsplatz   , is the "reception" of the Student Service Center (SSC). Many concerns about studying can be clarified here immediately (applications, forms, certificates), while more complex issues lead to a personal discussion (depending on your concern, with the General Student Counselling Service, the Student Registration Office including the International Student Section).

Appplicants and students can clarify issues related to the following and similar questions at the SSC:

• Uni-Service-Card: reissue, renewal of validation
• certificates: study progress, matriculation and exmatriculation
• Löwenportal: passwords and TAN management
• study counselling: choice/change of study, study doubts, drop-out
• financial matters: semester fees/re-registration, BAföG, tuition fees
• study organization: leave of absence, part-time studies

For some student concerns we offer several thematic pages, which explain basic questions intensively and, at best, clarify them directly:

• exmatriculation
• leave of absence
• part time studies
  
• re-registration/semester fee/SEPA debit mandate
• student services and TAN
• Stud.IP (help)
• Uni-Service-Card (USC; student ID)

Unfortunately, we do not provide all necessary information in English. Some information currently remain available in German only:

academic year schedule | change notification | change of study programme | compensation for disadvantage | doctoral studies | health insurance | Löwenportal (help) | pregnancy | recognition of study and examination achievements | return of study place | study place exchange | tuition fees

Opening hours: Infothek

• Monday: 1-4pm
• Tuesday: 10am–12pm and 1–5pm
• Wednesday: 10am–12pm
• Thursday: 10am–12pm and 1–4pm
• Friday: 10am–12pm*

These opening hours correlate with the counseling hours of the Immatriculation Office and the General Student Counselling Service (*on Friday mornings only by prior arrangement).

The contact persons for international applicants are available in person on Mondays from 1pm-4pm and Wednesdays from 10am-12pm, and can also be reached by email.
Please note: Due to illness, these office hours will be cancelled until at least 15th December.

The General Student Counselling Service also generally makes appointments (recommended).

Some external partners also offer regular consultation hours on our premises:

• counselling of the Employment Agency for students
  (Wednesdays, by appointment only)
  
• BAföG Office of Studentenwerk   
  (Thursday, 10am–12pm & 1–3pm)
• HauS – Help for Foreign Students
  (consultation hours: please see website)
• Industrie- und Handelskammer Halle-Dessau   
  (last Tuesday of every month, 12pm–4pm)
• Handwerkskammer Halle (Saale)   
  (second Tuesday of every month, 1–3pm – not available in August and September)

Contact

Our service e-mail address is ssc@uni-halle.de.

It is the easiest way to contact us. We immediately assign every request to the responsible officer.

Submitting documents to our mailboxes

If you only need to submit documents to the Student Registration Office (application papers, etc.), please use the mailbox on the ground floor of the Löwengebäude   , in the right hand corridor, next to the notice board.

A freely accessible night mailbox, also for deadline matters, is located directly opposite at Universitätsring 5 („Burse zur Tulpe“) at the entrance to Universitätsplatz   .

Validation stations for your student ID (USC)

Student ID cards require a renewal of the validity imprint (validation) ahead of each new semester, after the successful re-registration. You can find a list of our validation stations on the Student ID Card (USC) webpage. This is where we also provide information about the payment function and top up stations.

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