Martin Luther University Halle-Wittenberg

Student-Service-Center (SSC)

In our rooms with public traffic, all guests are still required to wear a medical mouth/nose covering (at least surgical mask, though FFP2 recommended).

Central contact: Infothek in the Löwengebäude

The Infothek on the ground floor, Löwengebäude, at Universitätsplatz   , is the "reception" of the Student Service Center (SSC). Many concerns about studying can be clarified here immediately (applications, forms, certificates), while more complex issues lead to a personal discussion (depending on your concern, with the General Student Counselling Service, the Student Registration Office including the International Student Section).

Appplicants and students can clarify issues related to the following and similar questions at the SSC:

  • Uni-Service-Card: reissue, renewal of validation
  • certificates: study progress, matriculation and exmatriculation
  • Löwenportal: passwords and TAN management
  • study counselling: choice/change of study, study doubts, drop-out
  • financial matters: semester fees/re-registration, BAföG, tuition fees
  • study organization: leave of absence, part-time studies

For some student concerns we offer several thematic pages, which  explain basic questions intensively and, at best, clarify them directly:

Unfortunately, we do not provide all necessary information in English. Some information currently remain available in German only:

absense of leave | academic year schedule | change notification | change of study programme | doctoral studies | exmatriculation | health insurance | Löwenportal (help) | part time studies | return of study place | Stud.IP (help) | student Email | student services and TAN | tuition fees

Opening hours: Infothek

  • Monday: 1-4 pm
  • Tuesday: 10am –12pm and 1–5pm
  • Wednesday: 10am –12pm
  • Thursday: 10am –12pm and 1–4pm
  • Friday: 10am – 12pm*

These opening hours correlate with the counseling hours of the General Student Counselling Service (*on Friday mornings only by prior arrangement).

The General Student Counselling Service also generally makes appointments (recommended).

Some external partners also offer regular consultation hours on our premises:

  • counselling of the Employment Agency for students
    (Tuesdays, by appointment only)
  • BAföG Office of Studentenwerk
    (Tuesday & Thursday; 10am–12pm; no consultation on Sep13 an Sep 15))
  • HauS – Help for Foreign Students
    (consultation hours: please see website)

Reduced office hours: Student registration office

During the application and enrollment period the student registration office offers divergent opening hours. From June 13 to July 31 they are available for personal information as follows:

  • Tuesday: 10am–12pm
  • Wednesday: 10am–12pm
  • Thursday: 10am–12pm
  • Friday: only by prior arrangement

You can also reach the student registration office by phone   . Daily hours are from 8:30am to 9:30am (Monday through Friday) and from 13:30 pm to 14:30 pm (not on Fridays).

The contact persons for international applicants are not available in person until the end of October, and can be reached by email instead.


Our service e-mail address is .

It is the easiest way to contact us. We immediately assign every request to the responsible officer.

Submitting documents to our mailboxes

If you only need to submit documents to the Student Registration Office (application papers, etc.), please use the mailbox on the ground floor of the Löwengebäude   , in the right hand corridor, next to the notice board.

A freely accessible night mailbox, also for deadline matters, is located directly opposite at Universitätsring 5 („Burse zur Tulpe“) at the entrance to Universitätsplatz   .

Validation stations for your student ID (USC)

Student ID cards require a renewal of the validity imprint (validation) ahead of each new semester, after the successful re-registration. You can find a list of our validation stations on the Student ID Card (USC) webpage. This is where we also provide information about the payment function and top up stations.